top of page

Fulfillment and Shipping Policy

Fulfillment and Shipping Policy:

At ALP Training Institute Inc, based in Ontario, Canada, we prioritize delivering exceptional fitness services and educational resources to our customers. As part of our commitment to transparency and clarity, we outline our fulfillment and shipping policy below, even though we do not ship physical products at this time.

  1. Fulfillment Process:

    • Digital Products and Services: ALP Training Institute specializes in providing digital fitness programs, courses, and educational materials. Upon completing a purchase through our website or platform, customers will receive immediate access to the digital content through their registered accounts.

    • Membership Services: For customers who subscribe to our membership programs, access to exclusive content and services will be granted upon successful subscription activation. Members can enjoy ongoing benefits for the duration of their membership period as outlined in the terms of service.

  2. Shipping Information:

    • No Physical Shipments: Please note that ALP Training Institute does not ship any physical products at this time. All our services and products are delivered electronically through our online platform.

    • Instant Access: Our digital products and services are designed for immediate access upon purchase or subscription. You will not need to wait for shipping or delivery times to begin benefiting from our fitness programs and educational resources.

    • Location: As an online-based business located in Ontario, Canada, our services are available to customers worldwide. Regardless of your location, you can access our digital content as long as you have a stable internet connection and compatible device.

  3. Customer Support:

    • Assistance and Guidance: Should you encounter any difficulties accessing or utilizing our digital products or services, our customer support team is here to assist you. Feel free to reach out to us via email at support@alptraininginstitute.com for prompt assistance.

    • Technical Issues: In the rare event of technical glitches or platform-related issues, we will strive to resolve them promptly to ensure uninterrupted access to your purchased content.

  4. Refund Policy:

    • Digital Products: Refunds for digital products and services are subject to the terms outlined in our refund policy. Please refer to our website or contact customer support for more information on our refund process and eligibility criteria.

 

By engaging with ALP Training Institute's fitness programs and educational offerings, you acknowledge and agree to the terms outlined in this fulfillment and shipping policy. If you have any questions or require further clarification, please do not hesitate to contact us.

Thank you for choosing ALP Training Institute for your fitness journey needs.

Sincerely,

Adam Lloyd,

Owner & CEO

ALP Training Institute Inc

bottom of page